Primary Care Director

Summary

Under the general supervision of the Executive Director, the Primary Care Director is responsible for directing patient care in the clinic and overseeing the clinicians and clinical support staff to include: APNs, CMAs/MAs and nurses that work in the clinic

Qualification Requirements

Current license as a Registered Nurse in North Carolina Certification by the American Academy of Nurse Practitioners National Certification Board. Approval to Practice pending Physician Supervision requirement Graduate degree in Nursing within the Family Nurse Practitioner Specialty.

Job Classification: Category 1 – May have exposure to blood/infectious material

Minimum Qualifications

Ability to perform position responsibility satisfactorily with or without reasonable accommodation.
Ability to understand that safety is a condition of employment. Unsafe acts or conditions will be reported
Must be computer literate with ability to enter information in the EHR system and compile reports or data as requested.
Must be able to read, write and speak English.
Ability to adhere to schedules and deadlines

Knowledge, Skills and Abilities

Leadership Skills – Must be able to successfully manage the organization’s resources
Time Management – Ability to work on various tasks at once, ability to self-motivate, effective time management skills and the ability to prioritize tasks to ensure goals are met
Problem-Solving Skills – Ability to identify issues and resolve them quickly and efficiently for the sake of the business
Decision-Making Abilities – Ability to make decisions that benefit the organization and works towards goals, strategies, and policies established for the organization.

Communication Skills – Ability to communicate with executive leader, board of directors, staff, all stakeholders, and clients effectively. Must be able to work in partnership with the Executive Director to implement and achieve organization’s metrics. Must be proficient in Microsoft Word, Excel and PowerPoint.

Job Expectations:

Competency in Primary Care throughout the life cycle. Acceptance of several principles of community health care that include, but are not limited to the following: Commitment to the practice of health promotion and disease prevention, appropriate risk stratification, provision of trauma-informed and gender-affirming care, commitment to actively addressing health inequities and to providing safe spaces for marginalized people and communities.

Director Duties:

Partner and collaborate with the Executive Director to build, grow, monitor and evaluate the existing primary care services at Women’s Birth and Wellness Center in alignment with the organization’s strategic plan
In collaboration with the Executive Director, manage the primary care service in a fiscally sound way, in keeping with the budget and striving to avoid deficiencies
Collaborate with Executive Director in the development and administration of the annual budget
In collaboration with the Human Resources Manager and other applicable management personnel; hire, orient, evaluate, supervise, discipline and dismiss clinical staff within areas of responsibility
Perform annual reviews for designated clinical staff in collaboration with the Human Resources Manager in areas of responsibility utilizing established metrics
Provides clinical direction and clinical administration including, but not limited to, developing clinical practice guidelines, provider schedules and maintaining clinic schedules.
Oversee, develop and maintain revisions of clinic protocols, policies and procedures for the primary care service.
Supervision of clinic providers
Setting and performing primary care quality assurance activities (CQI)
Participating in and directing provider team meetings and ensuring appropriate safety training and skills drill
In partnership with the billing office ensure ongoing, annual and as needed coding and billing training of all clinical staff within areas of responsibility
Work in partnership with the billing office to ensure timely coding and billing functions of all clinicians within areas of responsibility to include: birthing service, lactation service and laboratory service
Oversee development of new clinical programs and lines of service within areas of responsibility and provides input on new clinical programs and service line proposals for WBWC
Coordinate clinical education experiences for nurse practitioner students and students of other health care disciplines
Provide an environment where students expand their clinical skills and gain a positive attitude regarding primary and women’s health care
Establishing linkage with community referral entities, social support resources to improve and expand the scope of services available through community referrals
In collaboration with the Midwifery Director, participate in UNC Family Medicine and OB Department meetings, as invited
In partnership with Executive Director work to increase patient access to primary care services
Establishes positive relationships with internal and local medical community
Attends local medical society functions and meetings

Essential Functions:

Skill in providing excellent customer service and support
Organizing and prioritizing workload and meeting deadlines; and excellent written and verbal communication.
Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic and professional backgrounds.
Ability to work effectively with managers, co-workers, members of the public and professional groups.
Ability to communicate effectively, clearly, concisely with others (internal and external customers, both verbally and in writing), consistently demonstrate positive/proactive customer service attitude
Ability to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships, effectively assist providers; work toward goals and objectives of priorities.
Ability to receive constructive feedback including evaluation of provider’s productivity and practice attributes.
Other duties as assigned, including but not limited to participation on clinical committees, providing education, Quality Review and/or other activities.

Clinical Job Requirements

Maintains a regular clinic schedule providing in-office primary care services within the scope of a Family Nurse Practitioner utilizing established Clinical Practice Guidelines within WBWC.
Performs medical examinations and evaluations, diagnoses, treatment, follow-up, consultation, and health education within the scope of a nurse practitioner.
Maintains compliance with AANP, AABC and all state and federal laws and regulations.
Oversee client education, including review and update client forms annually
Serve as a consultant to outside agencies regarding APRNs.
Participates in local, state and national organizations that affect nurse practitioner’s practice (NCNA, and AABC).
Participates in activities designed to enhance public awareness of Women’s Birth & Wellness Center services.
Participates as part of a professional team by performing any other duties as assigned or needed.

Contribute to a positive work environment by following through on tasks, taking initiative, working with the team and identifying solutions.

Physical Demands

Certain jobs at WBWC may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department

Work Environment

Typical office environment

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

Primary Care Director

To Apply please complete the form below