Frequently Asked Questions

We try to anticipate questions you might have about our services and provide the answers here. If you have a question that isn’t answered here, or need additional assistance, please connect with us here.

General + Billing FAQ

Do you provide primary care?

Absolutely! We actually are primary care providers in addition to our birth center. The nurse practitioners and midwives provide all your well woman care here, such as annual exams, gyn appointments, paps, etc. You certainly don’t have to be planning a birth to come see us. We see women of all ages from puberty through post menopause. Please call us to schedule your visit. We look forward to hearing from you!

What services do you offer?

Women’s Birth & Wellness Center provides services for all your health care needs. We offer wellness care and low-risk maternity care:

  • Complete physical exams
  • Primary care for women
  • Annual gynecological exams
  • Laboratory studies
  • PAP tests
  • Breast exams
  • Treatment of minor gynecological problems
  • Treatment of common ailments such as colds, flu, bladder infections
  • Menopause consultation and support
  • Birth control & family planning & intrauterine insemination
  • Pre-pregnancy counseling
  • Midwifery & nursing care throughout labor & delivery
  • Facility with comfortable birth rooms, private baths and large tubs, family area with kitchen
  • Immediate newborn care
  • Breastfeeding support
  • Postpartum home visit
  • Telephone contact each postpartum day until home visit
  • Postpartum visits at two and six weeks
  • Nurse Midwife on call 24 hours a day

What are my payment options and what insurances do you accept?

We accept and file with many major insurance companies and Medicaid. Please see Insurance for additional information. Call your insurance company to verify your coverage.

Payment plans and sliding fee scales are available for the uninsured.

For financial questions, please contact our Business Director at 919-933-3301 extension 218.

What number do I call if I have billing questions?

For general billing questions or to make a payment plan payment, call George at our office at 919.951.1724, or for questions regarding insurance claims or a bill you received call Innovation Billing Services at 978.248.0743.

How do I donate to Women’s Birth & Wellness Center?

You can mail a donation via check to Women’s Birth & Wellness Center, 930 Martin Luther King Jr. Blvd. Ste. 202 Chapel Hill.  Please list on the memo if your donation is in celebration or memory of a specific person or family.  You may also donate through the Paypal Giving Fund. If you choose to donate via PayPal and would like to direct your donation to a specific fund please send an email to brianna@ncbirthcenter.org so we can properly direct your gift.

Donate Now

Visit our donate page to learn more.

Do you provide full lab service?

Women’s Birth & Wellness Center provides full lab service in our office. We have experienced phlebotomists who make you feel comfortable and make blood draws quick and painless as possible.

What is your fax number?

Our fax number is: 919-933-3375

How is Women’s Birth & Wellness Center accredited?

Women’s Birth and Wellness Center is accredited by the Commission for the Accreditation of Birth Centers, using the standards of the American Association of Birth Centers. WBWC is a Baby-Friendly birth facility, a global program sponsored by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF), that recognizes birth facilities that offer an optimal level of care for breastfeeding mothers and their babies.

Accreditation is a voluntary procedure and is based on carefully defined national standards. This accreditation process occurs every 3 years. For more information, see www.birthcenteraccreditation.org.

FAQs about Our Services

Click below for frequently asked questions about our services:

Maternity FAQ Lactation FAQ Primary Care FAQ Boutique FAQ

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